Marketing is becoming more data-driven and technology-led. But the work still depends on people who can listen, build trust, read a room, and work through conflict. This class will teach how to strengthen soft skills that can fall behind as work happens through screens and tools. Soft skills are imperative to productivity, strong relationships and team success. Led by an instructor who specializes in workplace communication and human interaction, The Human Side of Marketing will teach how to choose and deliver the right conversation over another email or Slack message, give and receive feedback, navigate difficult conversations, improve active listening and stay adaptable when priorities change. Participants will leave with practical ways to connect more effectively with colleagues and clients—and help better work happen.
About the Instructor
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Denise Rosenblum
President and Founder of Dynamic Development, a professional development company that specializes in coaching employees to become stronger communicators, managers, and leaders. Denise believes that companies retain employees when they invest in their talent. Denise works with companies to create an environment where employees feel valued because of training, feedback, and coaching.
Denise is a seasoned trainer, executive coach, and an expert in communication skills, managing and motivating people, and leadership skills with a focus on developing confidence and presence. She has excellent insight into people’s strengths and opportunities for growth.
Denise has over 30 years of training, talent assessment, professional development and marketing experience having worked at global companies including McCann Erickson, Young and Rubicam and Hill Holliday.
Prior to founding Dynamic Development in 2006, Denise worked at Arnold Worldwide as Senior Vice President, Director of Talent Development. In this role, Denise designed and facilitated training and coaching programs to meet the company’s business objectives and employee’s career development needs. Denise takes great interest in helping employees reach their fullest potential as managers and leaders.